Effectiveness Bank Matrix Cell: Engaging Organisations, Engaging Treatment
Submitted by Mike Ashton
- 17 January 2018
Key studies on the how the functioning of treatment organisations affects the implementation and impacts of improvements. Introduces two high-quality, evidence-based US quality improvement resources, and asks what makes a treatment service engaging and whether to extend engagement into long-term care. Highlights the most wide-ranging investigation yet of the organisational health of British services. Implication was, ensure your staff experience what through them you want patients to experience: respect, understanding, and support; still true in the hard-nosed era of carrot-and-stick incentives?
